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 MOBILE in YOUR HOME                     (Greater Chicagoland Area only)                

ECounsel    TeleCounseling                                 Anywhere

SOLUTIONS  Contract PRN Chaplain/Spiritual Counselors for Healthcare Biz.

Interactive  Workshops &                                     Presentations

Wedding Ceremonies


STANDING BESIDEYOU NOT  OVER      YOU

TESTIMONIALS
Testimonials

What People are Saying

"You have been with me every step I took, forwards or backwards...you understand who I am. What has been so hard for me, you say to me [that] I can do it"                                                N.B. Client Chicago 

"Provides mobile counseling that is fully accessible! A Passionate listener to help you solve whatever comes your way!"
 Cheryl Susman ADHD Coaching

"She's one of a kind and really cares."
                                             Ellen Corey
                                             Coaching by Corey


"You have impacted our patients greatly and that will always make you dear to us."
                                            Lamari Brayboy III
                       Meridian Hospice & Palliative Care

 


 
 
 
 
 
 
 
 
 
 
 
 
 

"Carlene is empathic and caring, with a strong background in counseling, and especially in the area of long-term health issues and elder care. "

                                                             Susan NC Price

                                              SPrice Editorial Services

What's In It for You

Compassion

UNCONDITIONAL LOVE

Grace

Forgiveness

HOPE

HeaLing 

GROWTH

NEW LIFE

Fresh Start

!!freedom!!

SECOND CHANCES

RENEWAL

About New Day
Frequently Asked Questions (FAQ)

faq about new day

 NEW DAy's story

Is New Day just for people who are religious?

Not at all. Owner, Rev. Carlene Appel, works with all people regardless of whether or not they hold to a particular faith, or set of beliefs. She has even worked with atheists under Hospice care.

 

How does Pastoral Counseling differ from regular Counseling?

In addition to Counseling, a Pastoral Counselor also has specialized education and training in matters of spirituality, religious faith, and different religions. Thus, if a client wishes to include any of these during their sessions, a Pastoral Counselor is qualified and competent to do so. Rev. Carlene holds a Master of Divinity degree (M.Div.), from Northern Seminary, and is an Ordained American Baptist minister. Having been raised in Roman Catholicism, she helps countless numbers of Catholics every year. Over the past year, she has become a vessel of healing to survivors of predator priests. 

 

Is New Day a faith-based Counseling Practice?

Yes. This means Rev. Carlene or any Counselor working for New Day, won't discourage clients from exploring their spirituality or faith-related questions. Some clients have had questions of faith for years, but fear rejection from their clergy or people they have been worshipping with. Some have walked away from their faith or religion entirely. 

 

Wait a minute, aren't faith and religion the same thing?

Not at all. Religion is a human-constructed system providing a set of specific organized beliefs. While many find religion helpful to explain life, provide a moral compass, and connect them to the Divine, others do not. Some have suffered abuse or otherwise deeply hurt by clergy or religious people.

 

OK, how is faith different from religion then?

Faith, is something we are endowed with by our Creator. We first utilize faith shortly after birth. Though not aware of it or what it is, a helpless newborn, if not abused or neglected, soon develops a sense of faith and trust that s/he will have their needs met. Most people have faith in the God of their understanding, but others claim faith in Science, nature, or even their own abilities. More basic, humans practice blind faith every day that their car is going to run, that they will get to and from work, school, & back home safely, and that they will live to see another day.

 

I've heard that New Day is Christ-centered. What does that mean?

Glad you asked. It's a way of being. New Day strives to imitate Christ in the way business is conducted and how we treat all people, not just our clients. This means standing beside someone, not over them and building relationships with people regardless of race, class or gender. Being honest, ethical, accountable; practicing good listening skills, extending compassion, dignity, grace, forgiveness, mercy, respect, and unconditional love. It includes speaking up and holding people accountable for injustices, and when they are planning or doing damaging & destructive acts to themselves or others.

So a New Day Counselor won't push religion on me?

Absolutely not! That would be very un-Christlike. He was always invitational and respected a person's choice. New Day strives to always imitate Jesus Christ, so whether you're religious or not, it doesn't matter. We stand ready to help if you are dealing with depression, grief, trauma, abuse, marital conflict, etc. If you need mentoring, life coaching, or premarital counseling. If you have become disabled. If you have a loved one with Alzheimer's or Dementia. Whoever you are, New Day invites you to lay your burdens down with us and experience compassionate, non-judgmental care wherever you call home, or at a safe location if the home isn't safe, or online .

 

New Day is the FIRST Contract PRN Service Provider of Chaplains/Spiritual Care Coordinators to Hospices, home health agencies & other health care providers, businesses as well as assisted living, memory care, nursing & rehabilitation centers, retirement communities, supportive living centers .

 

Owner Rev. Carlene Appel is:

  • Fully insured for liability,

  • BLS-AED Certified

  • Fluent in multiple Medical software programs including McKesson, Healthwyse, Allscripts, Homecare Homebase (HCHB), Kinnser, HospiceMD

  • Always professionally attired 

  • Million-dollar smile greeting customers

  • Ready to go with minimal orientation time 

  • Knows the business side of healthcare business

your security our priority

 When it comes to HIPAA compliance and confidentiality, New Day is like a mother bear protecting her cubs. 

  • Our main computer is protected with Sophos. No back door for hackers to break into your data. 

  • Continually monitored by an off-site top-level clearance Cybersecurity Specialist.

  • All devices have a VPN line. 

Our customers' security is top priority--NO compromises!

"Carlene is empathic and caring, with a strong background in counseling, and especially in the area of long-term health issues and elder care. "

                                                             Susan NC Price

                                             SPrice Editorial Services

 NEW DAy's story

ABOUT REV. CARLENE
Your Information Security

your security our priority

 When it comes to HIPAA compliance and confidentiality, New Day is like a mother bear protecting her cubs. 

  • Our main computer is protected with Sophos. No back door for hackers to break into your data. 

  • Continually monitored by an off-site top-level clearance Cybersecurity Specialist.

  • All devices have a VPN line. 

Our customers' security is top priority--NO compromises!

SOLUTIONS for HEALTHCARE
Man with Book

 NEW DAY's story

Notebook and Pen
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How does Pastoral Counseling differ from regular Counseling?

In addition to Counseling, a Pastoral Counselor also has specialized education and training in matters of spirituality, religious faith, and different religions. Thus, if a client wishes to include any of these during their sessions, a Pastoral Counselor is qualified and competent to do so.

 

Rev. Carlene holds a Master of Divinity degree (M.Div.), from Northern Seminary, and is an Ordained American Baptist minister. Additionally, having been raised Roman Catholic, she has been able to help countless numbers of Catholics every year. Over the past year, she has become a vessel of healing to survivors of predator priests. 

 

Is New Day a faith-based Counseling Practice?

Yes. This means Rev. Carlene or any Counselor working for New Day, won't discourage clients from exploring their spirituality or faith-related questions. Some clients have had questions of faith for years, but fear rejection from their clergy or people they have been worshipping with. Some have walked away from their faith or religion entirely. 

 

Wait a minute, aren't faith and religion the same thing?

Not at all. Religion is a human-constructed system providing a set of specific organized beliefs. While many find religion helpful to explain life, provide a moral compass, and connect them to the Divine, others do not. Some have suffered abuse or been otherwise deeply hurt by clergy or religious people.

 

OK, so how is faith different from religion then?

Faith, is something we are endowed with by our Creator. We first utilize faith shortly after birth. Though not aware of it or what it is, a helpless newborn, if not abused or neglected, soon develops a sense of faith and trust that s/he will have their needs met. While most people have faith in the God of their understanding, others claim faith in Science, nature, or even their own abilities. On a more basic level, humans practice blind faith every day that their car is going to run, that they will get to work, school, & back home safely, and that they will live to see another day.

 

I've heard that New Day is Christ-centered. What does that mean?

Glad you asked. It's a way of being. New Day strives to imitate Christ in the way business is conducted and how we treat all people, not just our clients. Check out what the Gospels say. Jesus did what no Rabbi of his day would ever do. He chose on purpose to hang out with those who were outcasts from the religious culture and their society. He didn't finger point. He met people where they were-and loved them. Read it yourself. What you have to understand is that Jesus came to inaugurate His Father's economy, which turned culture on its head.

That's interesting. Say more about that please.

It's actually pretty simple. God is 100% about relationship. Has been from the start. Go all the way back to Genesis. The first thing He did after Adam & Eve got cast out from the Garden of Eden was to clothe them. What any good Parent would do. No matter how bratty your toddlers get, you still provide for their needs because you love them unconditionally. Outcasts were drawn to Jesus and moved to make needed changes in their lives because He met them where they were, and loved them unconditionally.

People who don't fit in, who hunger for something better, need someone to meet them where they are at. Someone who can see through the baggage they come with and love them unconditionally. That's key. People come to us because there's brokenness in their life. they don't need me or any member of my team pointing that out to them.

 

So a New Day Counselor won't push religion on me?

Absolutely not! That would be very un-Christlike. He was always invitational and respected a person's choice. New Day strives to always imitate Jesus Christ. That means we wait for a client invite. That honors our clients' God given free will and right to self-determination. Coming to a Pastoral Counselor means we are qualified to help you explore faith, religion and spirituality.  So whether you're religious or not, it doesn't matter. We stand ready to help: if you are dealing with depression, grief, trauma, abuse, relationship conflicts. If you need mentoring, life coaching, premarital counseling. If you have become disabled. If you have a loved one with Alzheimer's or Dementia. 

Summarize New Day Pastoral Counseling Services

 We stand beside someone, not over them and building relationships with ALL people-PERIOD! Being honest, ethical, accountable; practicing good listening skills. Extending compassion, dignity, grace, forgiveness, mercy, respect, and unconditional love. Unconditional love also holds people accountable for owning their choices, taking responsibility for  making amends where needed, and demonstrating by action commitment to do the hard work of change as we come alongside as their navigator. In this way New Day lives out its Mission and Values.

                            SOLUTIONS FOR HEALTHCARE

                      Healthcare providers, agencies and facilities here's the solution  to the time and expense it takes to create temporary and PRN spiritual care positions. New Day is the FIRST Contract PRN Service Provider of Chaplains/Spiritual Care Coordinators to Hospices, home health agencies & other health care providers, as well as assisted living, memory care, and nursing & rehabilitation facilities, retirement communities, and supportive living centers. If you need a Spiritual Care person as a fill-in, while in transition, or while searching for a permanent Chaplain, think SOLUTIONS by New Day for all your temporary spiritual care needs.

 

 

 

 

 

Owner & Principle Counselor Rev. Carlene Appel is:

  • Fully insured for liability.

  • BLS-AED Certified.

  • Certified in Trauma, Grief, Compassion Fatigue, and Dementia Care

  • Fluent in multiple Medical software programs including McKesson, Healthwyse, Allscripts, Homecare Homebase (HCHB), Kinnser, HospiceMD, Optima.

  • Always professionally attired, so your company always looks good. 

  • Always greeting your customers with a Million-dollar smile.

  • Always ready to go with minimal orientation time. 

  • Knowledgeable in the business side of healthcare.

  • An active member of the Bloomingdale Chamber of Commerce.

  • A visionary. In 2021 she welcomed the Rev. Janeane Forrest Banaza as her first team member. New Day's 5 & 10 year business plans began to move forward. More pastoral care professionals as New Day grows. Rev. Carlene, who has a history as a trail blazer, believes that in the future, agencies like hers will become as commonplace as PRN Nurse agencies.

Rev. Carlene also offers a variety of interactive presentations for staff in-services, patients, family members, and your community. Topics include Compassion Fatigue, Trauma/Grief & Loss, Suicide Intervention & Recovery, Hospice 101, and Alzheimer's Disease & other forms of Dementia: Improving Visits and Care Delivery. 

Patient with Healthcare Nurse

frequently asked questions

 

Rev. Carlene was inspired to birth a new kind of Counseling and Care service to serve those who were needing a Counselor but unable or unwilling to travel to see one. For some, it's lack of transportation, a perceived stigma about mental illness, fear of leaving one's home, shame, embarrassment, or a thousand other reasons people can't or won't get the help they need.

 

God drew her attention to the benefits of providing this much-needed service to the Chicagoland area and beyond, wherever people call home. This was to be affordable and available to anybody, religious and non-religious alike, no prejudgment, and unconditional love--the same reasons people sought out Jesus for HOPE and HEALING. 

THAT'S NOT ALL FOLKS!!!  Rev. Carlene who is in her 17th year (2024) of providing Chaplain/Spiritual Counselor services to Hospice patients, expanded to become 1st in the U.S. Provider of Contract PRN Chaplain/Spiritual Counselor Services to Healthcare Businesses.

The response has been so good that she is adding more staff to accomodate our current and new Healthcare business clients' needs.

New Day Pastoral Counseling Services was born April 1, 2018--no April fools joke! In-home visits are available in these 7 Chicagoland Counties: Cook, DuPage, Kane, Kendall, Lake, McHenry, and Will.  ON-LINE Counseling is available anywhere in the U.S. and Internationally.
Times Square Picture.jpg
Businessman Thinking
Therapy Session
Head in Hands
Firewoman
Holding Hands
Teamwork
"You have impacted our patients greatly and that will always make you dear to us."
                                              Lamari Brayboy III
                             Meridian Hospice & Palliative Care
CyberGhost logo.png

Your Security Our Priority

When it comes to HIPAA compliance and confidentiality, New Day is like a mother bear protecting her cubs. 

  • Our main computer is protected with Sophos. No back door for hackers to break into your data. 

  • Continually monitored by an off-site top-level clearance Cybersecurity Specialist.

  • All devices have a VPN line. 

Our customers' security is top priority--NO compromises!

"Carlene is empathic and caring, with a strong background in counseling, and especially in the area of long-term health issues and elder care. "

                                                             Susan NC Price

                                             SPrice Editorial Services

Times Square Picture.jpg

ABOUT REV. CARLENE

 

 

 

             

 

 Rev. Carlene Appel began her ministry career in 1994,

  • Earned her Master of Divinity degree (M.Div.) in 2001 from Northern Baptist Theological Seminary (now Northern Seminary), Lombard, IL

  • Ordained to Pastoral Ministry in the American Baptist Churches U.S.A.  denomination in 2001

  • Certified in: Trauma/PTSD, Grief, Dementia Care, Crtical Incident Stress Mgt., Emergency Response Chaplaincy  

  • Has served as a Senior Adult Pastor, Hospital Chaplain, Hospice Chaplain (17 years 2024), Solo Church Pastor, and more.

  • First Responder, Handler/Owner of K-9 Gracie CGC, Certified Therapy Dog (CTD) and Human Remains Detection (HRD) Dog- in-training.

  • Founded a Chaplain Corps for the Specialized Interagency Response Team (SIRT) of the Henry County(IL) Sheriff's Dept. and served as its Coordinator, recruiting and training local pastors to respond to WMD incidents and natural disasters.

  • Experienced suicide interventionist and trainer.

  • Trained in WMD (Weapons of Mass Destruction) and WMD Incident Commander (COBRA), through the Depts. of Justice (DOJ) and Homeland Security.

  • Training and Certificate in Critical Incident Stress Mgt. CISM 

  • Graduate of Citizen's Police Academy Training through the Bloomingdale and Glendale Hts. Police Depts.

  • Presenter of Interactive learning workshops and seminars.

  • Training through NCMEC (National Center for Missing and Exploited Children) on Child Sex Trafficking and member of ICAC (Internet Crimes Against Children) task force. 

 

Pastoral Counseling offered to help individuals with

  • ADHD & Executive Function Deficits 

  • Depression,

  • Grief and Loss

  • Career and Life Mentoring

  • Premarital Counseling

  • Marriage Counseling

  • PTSD

  • Rape

  • Sexual Assault,

  • Trauma related to emotional, physical,          psychological and sexual abuses. This includes victims of elder abuse and survivors of predator priests/clergy. 

   

65+ Pastoral Care & Counsel two levels are offered for Adults ages 65 and over:

LEVEL 1: For Seniors who are still active, living independently or semi-independently, decisional, and handling their own affairs. Rev. Carlene shows you how to integrate your faith, beliefs, values and healthy coping skills to work through the numerous transitions and changes that this stage of life holds, and still find joy in daily living.

LEVEL 2: Seniors afflicted with Alzheimer's Disease or other forms of Dementia need specialized care. Rev. Carlene uses her specialized training combined with over 3 decades of experience working with them one-on-one or in group settings, both in facilities and private homes. Rev. Carlene has had great success reaching these individuals in ways that make them feel safe, secure and well loved. Whether you are overwhelmed or feel that your family member will benefit from additional individualized one-on-one attention 1-2 times per month or weekly, call now!

 

 Payment is accepted by cash, check, & all major Credit

Cards through PayPal. 

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